Pull à illustrations Cenmar Stars

1. Returns of purchased goods are allowed within 3 days from the date of receive , provided that the product is not used, and in its original condition, and in its original packaging, and attached with the original purchase invoice, all warranty card and certificate of origin must be returned too in original condition.
2. Exchange of purchased goods are allowed only one time within 7 days from the date of purchase, provided that the product is not used, and in its original condition, and in its original packaging, and attached with the original purchase invoice, all warranty card and certificate of origin for diamonds and jewelry must be returned too in original condition.
3. Returns and exchange are not allowed for discounted and promotional items.
4. For Health and Safety requirements, return or exchange of inner wear, socks, hats and earrings are not allowed.
5. The value is refunded in the same way as it is paid or by bank cheque within 21 working days, The refunding the value to the credit card period is according to the bank's banking transactions.
6. The customer is obligated to return any free offers and gifts if they are present in the purchase invoice or pay their value as solely determined by the company.

Please find Delivery service details in below question.

1.  7 to 15 business days for International shipping

2.  2 to 5 business days for all over Saudia Arabia shipping

3.  0 to 2 business days for Riyadh KSA shipping

Rules & Restrictions
- Orders are shipped Saturday to Thursday.

Times Rules & Restrictions
- Ordered before 10am, Saturday to Thursday --> Same day or next day delivery (For Riyadh).
- Ordered After 10am Thursday --> delivered the following Saturday or Sunday ( For Riyadh).
- Ordered before 10am Saturday to Thursday --> order will delivery between 2 to 5 business days(Within Saudia Arabia)

- Ordered before 10am Saudi time Saturday to Thursday --> order will delivery between 7 to 15 days(For international shipping time vary country to country)

No delivery on Friday or any other national holidays.

Shipping to a different address:

When you enter your billing address details during the checkout process, you will be given the option to enter a different delivery address in the same country.

Please note that we reserve the right to contact you for further information if you give a different delivery address to the billing address.

Order processing time:

Most orders begin processing as soon as your online purchase is completed. Your order will be shipped once the items are in stock, your payment is approved, and the receiving address is verified. As soon as your order is dispatched, you will be notified by email. Please note that business days are Saturday to Thursday.

After your order leaves our warehouse, delivery times vary according to the location of your shipping address.

Delivery problems:

If you are not available to receive your delivery, the carrier might leave a contact card (depending on type of delivery service and carrier) at your address, or you have that company tracking info indicating when they will attempt to re-deliver the package. If you are not able to receive the parcel on the last attempt the carrier is willing to make, it will be returned to the carrier depot. You will then have to contact the carrier to decide for the collection, otherwise the order will be returned to our warehouse, and you will be refunded through your original payment method.

Delivery Cost:

1.     42.22 SAR Delivery charges within Saudia Arabia (Free shipping if order total amount 500 SAR or Above)

2.     170 SAR Delivery charges for international shipping (Free shipping if order total amount 1500 SAR or Above)